8jjbet Frequently Asked Questions

Creating an account on 8jjbet takes under two minutes. Visit the 8jjbet website, click the registration button, and fill in your username, email address, mobile number, and password. You will need to confirm you are aged 18 or above and agree to the Terms and Conditions. Once submitted, your account is active immediately and you can make your first deposit.

8jjbet requires a valid government-issued photo ID for KYC verification — typically a National ID card (NID), passport, or driving licence. You may also be asked to submit a selfie holding your ID and proof of your payment method (for example, a screenshot of your bKash or Nagad account showing your mobile number). KYC verification is usually completed within 24 hours of document submission.

You can reset your 8jjbet password via the login page by clicking "Forgot Password" and entering your registered email address or mobile number. A password reset link or OTP will be sent to you. If you no longer have access to the registered contact details, reach out to 8jjbet support via Live Chat or email at [email protected] and the team will verify your identity manually.

No — 8jjbet strictly permits one account per player. Creating duplicate accounts is a breach of the Terms and Conditions and will result in all associated accounts being suspended and any balances forfeited. If you have accidentally created a second account, contact 8jjbet support immediately to resolve the situation before it affects your main account.

To permanently close your 8jjbet account, contact the support team via Live Chat or email at [email protected] and submit a written closure request. Before the account is closed, any remaining balance must be withdrawn. If the closure request is related to a gambling problem, 8jjbet's responsible gaming team will also offer self-exclusion options before proceeding.

To deposit via bKash on 8jjbet, log in to your account, go to the Deposit section, and select bKash as your payment method. You will be shown a designated bKash merchant or personal number to send your funds to. Send the exact amount from your bKash app, enter the transaction ID into the 8jjbet deposit form, and submit. Deposits are typically credited within 5 to 15 minutes.

bKash deposits on 8jjbet are usually credited within 5 to 15 minutes after you submit the transaction ID. During peak hours — especially on BPL or IPL match days — processing may take up to 30 minutes. If your deposit has not appeared after 30 minutes, contact 8jjbet Live Chat with your bKash transaction ID and our team will resolve it promptly.

The minimum deposit amount on 8jjbet is ৳200 BDT. This applies across all supported payment methods, including bKash, Nagad, Rocket, and Upay. There is no upper deposit cap, though very large deposits may require additional verification as part of our security and responsible gaming procedures.

The minimum withdrawal amount on 8jjbet is ৳500 BDT. Withdrawals can be made to bKash, Nagad, Rocket, Upay, or linked bank accounts at Dutch-Bangla Bank, BRAC Bank, IBBL, City Bank, or Sonali Bank. To protect against fraud, the withdrawal method must match the deposit method used most recently on the account.

8jjbet processes withdrawal requests within 1 to 3 hours for mobile wallet methods like bKash, Nagad, and Rocket. Bank transfers to accounts at Dutch-Bangla Bank, BRAC Bank, or Sonali Bank typically take 1 to 2 business days. All withdrawals require your account to be KYC-verified, and your first withdrawal may take slightly longer due to standard security checks.

8jjbet does not charge any platform-side fees for deposits or withdrawals. However, your mobile wallet provider (bKash, Nagad, Rocket) or bank may apply their own standard transaction charges. We recommend checking your provider's current fee schedule before initiating a transfer, especially for larger amounts.

Yes — 8jjbet supports Nagad and Rocket in addition to bKash for both deposits and withdrawals. The process is identical for each: select your preferred mobile wallet in the Deposit or Withdrawal section, follow the on-screen instructions, and submit your transaction reference number. Upay is also supported as an alternative mobile payment option.

To bet on cricket on 8jjbet, navigate to the Cricket section after logging in. You will find markets for BPL, IPL, T20 World Cup, Bangladesh Tigers ODI and Test matches, and other international fixtures. Select the match you want to bet on, choose your market (match winner, top batsman, total runs, and more), enter your stake in BDT, and confirm your bet. Live in-play betting is also available for selected matches.

BPL match betting on 8jjbet follows standard cricket betting rules. All bets are settled based on the official match result as declared by the BPL governing body. If a match is abandoned due to rain or other external conditions and fewer than the required number of overs are completed, bets are voided and stakes are returned. Live markets are suspended immediately upon an official delay or stoppage.

8jjbet offers a wide range of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The slots library includes classic 3-reel slots, video slots with multiple paylines, jackpot slots, and Megaways titles. Popular titles include Gates of Olympus and Sweet Bonanza from Pragmatic Play. All slots on 8jjbet use certified random number generators to ensure fair outcomes.

Yes — 8jjbet is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download a separate app; simply open 8jjbet in your mobile browser (Chrome, Safari, or Firefox) and the site will adapt to your screen size automatically. All game categories, deposit and withdrawal functions, and account management tools are fully accessible on mobile.

The Return to Player (RTP) on 8jjbet slot games varies by title and provider. Most slots from Pragmatic Play and NetEnt have published RTPs between 94% and 97%. For example, Gates of Olympus has an RTP of 96.5%. RTP is a theoretical long-term average — it does not guarantee any individual session outcome. You can check the specific RTP for each game in the game's information or paytable panel.

8jjbet offers a welcome bonus to new players on their first deposit. The bonus amount and percentage match may vary depending on the current promotion. To claim the welcome bonus, make your first qualifying deposit after registering and ensure the bonus is opted into before confirming the transaction. Full welcome bonus terms, including minimum deposit and qualifying games, are available on the Promotions page.

8jjbet bonus wagering requirements specify how many times the bonus amount must be wagered before it can be withdrawn as cash. The specific multiplier depends on the promotion — for example, a 20x wagering requirement on a ৳1,000 bonus means you need to wager ৳20,000 across eligible games before withdrawal. Slots typically contribute 100% toward wagering, while live casino games may contribute at a lower rate. Always read the full bonus terms before claiming.

Free spins on 8jjbet are awarded through specific promotions — either as part of the welcome package, as a standalone offer for eligible slot games, or through seasonal promotions around events like Eid, Pohela Boishakh, or the BPL season. Check the Promotions page after logging in to see any active free spin offers. Free spins are typically credited automatically to your account within a few minutes of qualifying.

8jjbet rewards regular players through a loyalty program that tracks your betting activity over time. As you accumulate points through deposits and wagers, you progress through loyalty tiers, each offering improved benefits such as higher withdrawal limits, faster processing, dedicated account managers, and exclusive bonus offers. Contact 8jjbet support for details on the current loyalty tier structure and how to qualify.

Whether bonus funds can be used on cricket betting at 8jjbet depends on the specific promotion's terms. Some bonuses are sports-betting-eligible and can be wagered on BPL, IPL, or T20 World Cup markets, while others may be restricted to casino games or slots only. Always check the eligible games or sports listed in the individual bonus terms before placing a wager with bonus funds to avoid disqualification.

8jjbet operates as a safe and reliable platform secured with SSL encryption across all pages, protecting your personal and financial data. All games are provided by certified third-party studios with independent RNG audits, ensuring fair play. Your account funds are kept separate from operational funds. 8jjbet also operates responsible gaming tools including deposit limits, self-exclusion, and 24/7 player support.

8jjbet operates as an online platform accessible to players in Bangladesh. Players are responsible for understanding and complying with their local laws regarding online gambling. 8jjbet does not provide legal advice. What we can confirm is that 8jjbet uses SSL encryption, certified fair-play game software, and responsible gaming measures to provide a secure environment for all players who choose to use the platform.

You can set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section in your 8jjbet account settings. Self-exclusion — which locks your account for a defined period of 6 months up to permanent closure — can be requested by contacting 8jjbet support via Live Chat or at [email protected]. All responsible gaming tools take effect promptly, and limit reductions are applied immediately.

The minimum age to create an account and play on 8jjbet is 18 years old. This applies to all game categories including sports betting, cricket, slots, live casino, and color prediction. Age verification is part of the standard KYC process. Any account found to belong to a person under 18 will be immediately suspended and all funds returned in accordance with our responsible gaming policy.

To keep your 8jjbet account secure, use a strong and unique password that you do not reuse on other sites. Never share your login credentials with anyone — 8jjbet staff will never ask for your password. Enable any available two-factor authentication (2FA) options in your account settings. If you suspect unauthorised access, change your password immediately and contact 8jjbet support via Live Chat to flag the issue and initiate a security review.

8jjbet customer support is available 24 hours a day, 7 days a week. The fastest way to get help is via Live Chat, accessible from within your account after logging in. You can also email [email protected] for non-urgent queries or written records of your requests. WhatsApp support is available at +880 1700 000000. For urgent issues such as suspected unauthorised access, use Live Chat for the fastest response time.